My Sensational Seven Steps of Lead Generation Planning

by Cynthia Nowicki on September 22, 2011

I have an admission that might be considered embarrassing and inappropriate to the uninitiated few. I have fervor for creating and deploying campaigns that generate leads. I have considered careers in other less stressful and less results-driven careers, but I have to be honest-I have a fervor and the only prescription is more cow bell – ah, I mean more leads.

When I tell my friends or acquaintances that I live-to-generate-qualified-leads, I get a blank-stare. The usual response is, “generate what?”

So I don’t do this for fame, but for the simple pleasure I receive of watching a sales pipeline grow.

So how do I feed-my-need to pack-the-pipeline?

Step 1 – Set Goals: Set goals based on business and program objectives

Step 2 -Verify KPIs: Meet with stake-holders, verify requirements and KPI’s

Step 3 – Prepare Plan: Design the demand generation go-to-market strategy, identify target segments/audiences, research/test/select reach methods, develop compelling offers, design effective and compelling call-to-action offers

Step 4 – Create Content: Mobilize key creative and content experts, develop and deliver creative and content

Step 5 – Design Follow-up: Design lead follow-up and qualification processes

Step 6 – Agree on follow-up: Meet with key stakeholders to verify the follow-up approach and commitments

Step 7 – Measure results: Measure and communicate results

However, presenting a solid lead generation program starts with a revenue FORECAST.

That is crazy thinking!

What self-respecting marketing person offers up a forecast? Apparently, this one.

Once you have a track record of lead generation results that includes deals closed you can show the following data:

The number of leads generated resulted in a number of leads converted to marketing qualified, which converted into a number of leads sales qualified, of which a percentage converted to opportunities. A percentage of those opportunities closed, with an average deal size of a $ amount.

Now calculate all of the marketing expenses to create, deploy and manage that campaign and subtract that number from the deals closed. Well now you have the data that allows you to show your ROI and then build forecast models for your lead generation programs.

Imagine how much easier it will be to rationalize your budget when you can forecast your results?

How powerful will you be when you can walk into the CFO’s office and present this statement for your programs: “This set of lead generation programs will generate 500,000 leads, which will convert to 20,000 deals, at an average deal size of $10K in Q4 for a total of $200M. With a profit margin of 60%, minus the cost, we’ll have an ROI of 58.9%.

Now you can get your CFO on your side when you start talking crazy. Pretty soon he/she will be asking for more cow bell…I mean more leads!

 

 

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Social Media, Discipline and Other Challenges

by Cynthia Nowicki on November 9, 2010

Building a Social Media Engagement Schedule

Social Media Engagement Discipline

I just took my daughters little dog on her first walk. She had trouble keeping up since her little legs are still developing and need 15 steps for every one of mine. A caw from a Crow, the sounds of shoes scuffing the ground, a bark from a squirrel, the whirr of a bicycle and the passing of a noisy sportscar all caused her to zig and zag in surprise. Eventually she settled down and found her stride.

When it comes to keeping up with all of the social media options available, I can find myself zig-zagging through the options. Trying to keep up an endless tide of new applications alone can be overwhelming. I’ve decided that the only way I can keep up with the new technology is to add some time to my day to spend on learning and engaging in social media activities. This is where discipline fits in.

I believe I need to be disciplined about social media because if I don’t it can either be forgotten for a period of time or I can get so immersed that I spend too much time navigating my way around this apparently vast universe.

However, the most important aspect of social media and social media marketing has to do with the bottom line  - what is the purpose of social media and social media marketing and how does it engage my target audience. I’ve decided to look at integrating social media activities into my daily activities.

First – I’ve decided to take the first hour in the morning right after checking email and spend time on engaging. Then I will spend some time in the evenings on learning. I’m creating a timeline that I will post on my desk that indicates where in my day I will integrate my social media activities.

Second – I’m creating a poster that highlights the problems and challenges faced by my target audience with my mission on how I plan to help them.

Third – I will refer to the poster each time I engage so that I am focused on what is relevant and helpful to my target audience. This may sound obvious or simplistic, but I talked to too many people who give up because they are overwhelmed or forget the purpose altogether and give up.

How do you keep up and what tips can you share?

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