great web landing page finish

Why “The Finish” must be planned at the start

by Cynthia Nowicki on February 10, 2012

As life became hectic with kids and work, I found that watching the PGA was mysteriously relaxing and the courses beautiful. I decided I would learn to golf before I turned 40. That was a great decision. That was a terrible decision.

Golf requires that formerly spastic body parts, ligaments, brain matter, and eyeballs work in a controlled and orderly display of symmetry. The symmetry of the movement displays itself at the end of the swing. If your ball ends up knocking you out after hitting a tree, you’ll still be able to hear your friends commentary about what you did wrong. If you happen to spank that ball 200 hards perfectly forward in line with your target, you’ll be applauded with “what a beautiful swing,” “great finish,” or “nice!”

Basically, every time you hit that darn ball you will receive a review. Especially if you are golfing with your spouse.

My last of two lessons, I was coached by a golf pro in Palm Springs with a brogue that I hear in my head every time I swing the club. The brogue says, simply, “I want to you clear your head and think only of the finish.” I am a natural blond so, says my spouse, “clearing your head is not difficult.” I still golf with him. Masochism is the disease carried by every golfer.

I have been thinking a lot about how this idea of “the finish” in golf, translates to the website landing page. Every page whether a website, a blog, a microsite, or a single landing page designed to generate a response or sell, should result in a good “finish.” The finish means that it is designed to move a prospect closer to the sell.

This is a concept that is not understood by most people that post content on web pages!

Every page no matter what the purpose should provide a path that teases the reader into consuming more. The path that you design should have a logical symmetry for your prospect, allowing them to move easily forward in the way they need to move to satisfy their need for information. Because it is difficult to know where they are in the buying cycle, it’s imperative to provide options that satisfy more than one stage in the lead cycle.

How many times have you gone to a website only to bail, because it became too tedious to continue?

Every landing page and every web page should have a great “finish,” which is a well defined set of paths that pull your prospect to the close. Though unlike golf, you don’t have 18 opportunities to make up for your failed finishes.

I recently improved pages-per-visit results for a company from an average of 3.4 per visit to over 14 pages per visit! How did I do this? I’ll go into more detail in upcoming posts.

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My Sensational Seven Steps of Lead Generation Planning

by Cynthia Nowicki on September 22, 2011

I have an admission that might be considered embarrassing and inappropriate to the uninitiated few. I have fervor for creating and deploying campaigns that generate leads. I have considered careers in other less stressful and less results-driven careers, but I have to be honest-I have a fervor and the only prescription is more cow bell – ah, I mean more leads.

When I tell my friends or acquaintances that I live-to-generate-qualified-leads, I get a blank-stare. The usual response is, “generate what?”

So I don’t do this for fame, but for the simple pleasure I receive of watching a sales pipeline grow.

So how do I feed-my-need to pack-the-pipeline?

Step 1 – Set Goals: Set goals based on business and program objectives

Step 2 -Verify KPIs: Meet with stake-holders, verify requirements and KPI’s

Step 3 – Prepare Plan: Design the demand generation go-to-market strategy, identify target segments/audiences, research/test/select reach methods, develop compelling offers, design effective and compelling call-to-action offers

Step 4 – Create Content: Mobilize key creative and content experts, develop and deliver creative and content

Step 5 – Design Follow-up: Design lead follow-up and qualification processes

Step 6 – Agree on follow-up: Meet with key stakeholders to verify the follow-up approach and commitments

Step 7 – Measure results: Measure and communicate results

However, presenting a solid lead generation program starts with a revenue FORECAST.

That is crazy thinking!

What self-respecting marketing person offers up a forecast? Apparently, this one.

Once you have a track record of lead generation results that includes deals closed you can show the following data:

The number of leads generated resulted in a number of leads converted to marketing qualified, which converted into a number of leads sales qualified, of which a percentage converted to opportunities. A percentage of those opportunities closed, with an average deal size of a $ amount.

Now calculate all of the marketing expenses to create, deploy and manage that campaign and subtract that number from the deals closed. Well now you have the data that allows you to show your ROI and then build forecast models for your lead generation programs.

Imagine how much easier it will be to rationalize your budget when you can forecast your results?

How powerful will you be when you can walk into the CFO’s office and present this statement for your programs: “This set of lead generation programs will generate 500,000 leads, which will convert to 20,000 deals, at an average deal size of $10K in Q4 for a total of $200M. With a profit margin of 60%, minus the cost, we’ll have an ROI of 58.9%.

Now you can get your CFO on your side when you start talking crazy. Pretty soon he/she will be asking for more cow bell…I mean more leads!

 

 

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Social Media, Discipline and Other Challenges

November 9, 2010

Building a Social Media Engagement Schedule I just took my daughters little dog on her first walk. She had trouble keeping up since her little legs are still developing and need 15 steps for every one of mine. A caw from a Crow, the sounds of shoes scuffing the ground, a bark from a squirrel, [...]

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Spying and Listening

October 23, 2010

Social Monitoring Tools and the Art of Listening I was having lunch this week in a very busy restaurant when I noticed that I could hear about three different conversations taking place. I was tempted to listen in, because each table group was talking about a topic for which I find interesting. So I decided [...]

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Social Media & Communities Impact on Corporate Marketing

October 16, 2010

As communities are building around common themes in Facebook, Twitter, YouTube and LinkedIn, the B2B press release and traditional corporate marketing process is continuing to go through makeovers. It wasn’t long ago that to get to your target audience, you had to appear in specific articles in specific magazines and websites, and competing for that [...]

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Old Spice Success is Exciting Proof

September 17, 2010

Good Content for Viral Reaction A brand that signified “old guys” has now become the scent of the “cool, sexy guy.” This brand image transformation has proven that a well crafted social media campaign can and does improve sales. Agency and producers, Wieden+Kennedy are making the claim that this campaign is the most successful in [...]

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What Lead Generators can Learn from eHarmony

July 19, 2010

How to Identify a Good B2B Prospect Match When you want to find a compatible partner, it’s going to take more than a picture and a questionnaire to determine compatibility. eHarmony, the self-proclaimed “innovator and originator of deep compatibility matching”  defines their approach as “the only service to match singles based on what is known [...]

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Finding a Need-le in a Haystack

June 12, 2010

Improving Your Lead Generation Success If your day is anything like mine, you’re devoting a large portion of it to designing innovative ways to find qualified prospects. You look near and far for ideas, you craft your own innovative campaigns, you “borrow” from others, you go about setting lures to attract those with the need [...]

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Controlling The Burn

June 4, 2010

Lead Generation on a Budget “Honey! Your fire is spreading toward the house!” This is what I was yelling at 1pm on Saturday when the fire I had been carefully tending went out of control. With one wild stab at the fire in combination with a good blast of wind, we had chaos in the [...]

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How to Identify Killer Marketing Attributes

October 2, 2009

Great attributes are simple benefit oriented words. You can have different attributes in different markets. You want to own the attributes that are the most valuable to your target market.

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